Your Community Needs You
I had a conversation with a local medical provider this morning, and after we talked I was more sure than ever that if you’re a community bank or a regional bank, the community or communities you serve...
View ArticleCan Technology Improve Patient Treatment?
In a recent Wired magazine article, “Gadgets Like Fitbit Are Remaking How Doctors Treat You,” I was reminded of the quote from the TV show House. The lead character in the show, Dr. Gregory House,...
View ArticleDominating the Market and the Fan Club
When Epic River set out to streamline the medical financing process and provide affordable loans, we knew that we were changing the landscape of medical financing. But hearing from customers like...
View ArticleNot Your Mama’s Office
When Epic River began planning the build out of the company’s new office space at the Rocky Mountain Center of Innovation and Technology, one of the recurring themes was to make the space innovative to...
View ArticlePatients Need Loans
How’s this for a three pack of charts assembled by our friends at the Huffington Post? Americans spend more than anyone else on healthcare. Americans don’t go to the doctor very frequently (probably...
View ArticleCan we as a community solve the healthcare problem?
Warning. The sanity in this post decreases as you scroll down. There. You’ve been warned. I was recently at a family gathering in Lyons, CO (a place that was devastated by the flooding in Colorado)...
View Article“Affordable” means something different to everyone
I see the word “affordable” used in conjunction with “healthcare” a lot. Even more now that there is a little known bill that made its way to law called the “Affordable Care Act.” Heck, if you type...
View ArticleI’m sorry Mr. Obama, that’s not entirely accurate.
In President Obama’s State of the Union he made several comments about healthcare. Some were vague and point to the fact that change is going to continue to be slow. One good example of this was,...
View ArticleThe Results are In!
The award for Best Software for New Revenue in a Financial Institution goes to………..MyLoans! Okay, that might have been a bit predictable given the site I’m writing this on, but the numbers don’t lie....
View ArticleDefying the Odds: Epic River Celebrates 10 Years
10 years. A decade. According to David Wallace of Small Business Trends (http://smallbiztrends.com/2013/03/infographic-failed-small-businesses.html), if a business is started with fewer than 20...
View ArticleDo as Our Bank Says, Not as We Do
If you ask a banker if it’s safer to cloud host their IT infrastructure or keep it in-house, most will tell you the cloud is a great idea and probably where the industry is going, but it’s not for them...
View ArticleInfrastructure as a Service is Good for Everyone (yes, you too Bank IT guy)
My last post generated a lot of great discussion by friends and peers who work in bank IT. The overwhelming tone of the conversations was, “If I move our bank to hosted infrastructure, am I...
View ArticleIf you can stop being an expert for one hour…
…you can conduct an amazing and often eye-opening customer interview and site visit. This doesn’t come as a surprise to most professional product managers, but in a recent conversation with a long-time...
View ArticleYou hate changing your password and it doesn’t help
In a beautifully irreverent tone, Brian Barrett from Wired magazine took on the long-standing and much maligned “password expiration” policies that have become a mainstay in most modern businesses....
View ArticleEpic River and MyLoans to Sponsor Adventure Race Team MONARX
Epic River, a leading provider of software, data, and process consulting for hospital and financial institutions, today announced that it has signed an agreement to become a co-title sponsor of Team...
View ArticleYes, Your Board Needs a Tech Expert
According to an Accenture report, only six percent of the directors overseeing the world’s biggest banks have any technology experience. As someone who spends the bulk of his day explaining technology...
View ArticleI Always Thought Infrastructure was Hardware
As the executive sponsor of our InfoSec team, I was sitting in on a webcast about the depth and breadth of cloud security. The presentation included a tremendous amount of information and best...
View ArticleThe Unimportance of Being Agile – Part 1 of 4
It has been 15 years since the Agile Manifesto was authored and most organizations that develop software now proclaim that they are “agile.” The word “agile” is an adjective meaning able to move...
View ArticleThe Intersection of Breakfast and Software
Full disclosure, breakfast meetings are my favorite. Something about sitting down to comfort food in a day that has not yet been tarnished that causes me to go into breakfast meetings with an...
View ArticleMarket your products, but first have a product worth marketing
Banking has never been synonymous with innovation and change. Banks have long made their mark as being safe, trusted pillars of the community. However, a recent market review by Onovative has found...
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